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FAQs
Customer Portal
Start a new claim
Step
1
of 6
Filing a claim takes an average of 10 minutes or even less if you prefer to provide more detailed information after you submit your claim.
All questions on this claim form are required unless noted as "(optional)".
How did you find the NCDS Dispute Settlement Program?
Dealer Service Manager / Advisor referred me
Dealer Sales Manager / Advisor referred me
Dealer Poster/Brochure
Owner’s Manual / Warranty Booklet / Glovebox Materials
Friends / Family referred me
Google Ad
Internet Search Result
Lawyer referred me
Manufacturer’s Customer Care Representative referred me
Manufacturer's Website
Prior Knowledge of the Program
Received Letter from Manufacturer
Social Media / Online Forums
State Attorney General’s Office / Consumer Affairs Organization / Other Government Agency referred me
Better Business Bureau (BBB)
Other
Which Manufacturer Representatives, if any, have you worked with about your vehicle issues (select all that apply)?
Manufacturer Contact Center / Customer Care Representative
Manufacturer Regional Field Representative
Technical Field Specialist / Engineer
VIN (optional)
Vehicle Year
2025
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
2009
2008
2007
2006
2005
2004
2003
2002
2001
2000
1999
1998
1997
1996
1995
Manufacturer
Acura
Alfa Romeo
Aston Martin
Audi
Bentley
BMW
Bugatti
Buick
Cadillac
Caterham
Chevrolet
Chrysler
Dodge
Ferrari
FIAT
Fisker
Ford
GMC
Honda
Hyundai
Infiniti
Jaguar
Jeep
Kia
Lamborghini
Land Rover
Lexus
Lincoln
Lotus
Maserati
Mazda
Mercedes Benz
Mini
Mitsubishi
Nissan
Porsche
RAM
Rolls Royce
Smart
Subaru
Toyota
Tesla
Volkswagen
Volvo
Other
Model
PLEASE NOTE: If the form doesn't progress to the next Step when you select Continue, it's possible your session has timed out. If this happens, we recommend you close your browser and restart your claim. We apologize for any inconvenience this may cause you.